Employees Retraining Board








Certificate in Hotel Room Attendant Training

 


Course Objective:


To equip trainees with basic knowledge and skills of hotel room services, and to enhance confidence and employability of trainees so that they can meet the job requirements, and secure an employment as a Hotel Room Attendant.

 


Course Content:


This course will be conducted in English and is suitable for non-Chinese speaking eligible employees in Hong Kong who are unemployed or non-engaged. The course will introduce the industry, introduction to different kinds of rooms, beds and room facilities, service procedures when entering the hotel rooms, hotel room arrangement and cleaning, cleaning procedures in hotel rooms, making the bed skills, receiving and returning the laundries, hotel security and personal safety, reports, forms and documents, generic skills including vocational English and Cantonese, personal attributes and job search skills.

 


Entry Requirements:



  1. Completion of Form 3, or completion of Primary 6 with a minimum of 2 years’ working experience;

  2. Possess basic written and spoken English proficiency (applicants who have not completed Form 1 are required to pass the entry written test);

  3. Interest in hotel room services or related work; and

  4. Demonstrate inclination for employment at the admission interview.

 


Course Duration:


124 hours (approximately 4 weeks)

 


Course Mode:


Full-time

 


Application Status:


Exact course schedule and addresses of training centres are subject to the arrangement of the Training Bodies offering this course. Please contact the following training bodies by phone for details:

 






Training BodyContact Telephone NumberCourse Code
The Hong Kong Confederation of Trade Unions2332 9368CU100DS
Hong Kong Institute of Technology2782 2433IT029DS