Access to Information
|Employees Retraining Board (ERB) has designated Manager (Customer Services) as the Access to Information Officer who is responsible for ensuring that requests for access to information under the Government’s Code on Access to Information (http://www.access.gov.hk/en/code.htm) are properly dealt with in accordance with the specified procedures.|
Information Published or Made Available Routinely
The following information is available at this website:
For access to other information, please forward your requests to ERB’s Access to Information Officer.
Procedures and Charges
Requests for information held by the ERB but not published or made available routinely may be made verbally by calling the ERB hotline at 182 182, by letter, by email or by filling in the application form obtainable from ERB Head Office. You may also download the application form here. The application can be sent by fax (fax no: 2369 8322) or by post to:
Access to Information Officer
Application by email is also acceptable. Please send the completed application form to the ERB through e-mail address: firstname.lastname@example.org.
Information available at this website can be downloaded free of charge (but please note the restrictions on re-dissemination or reproduction of such information as set out in the Copyright Notice at this website). ERB can help provide black and white printouts of information at this website at a charge of HK$1.00 per page of A3/A4 size.
Other than publications which are available free of charge, or at the cost specified, the following photocopying charge will be levied:
For enquiries, please call the ERB hotline at 182 182.
Target Response Time
Where possible, information will be made available within ten calendar days of receipt of a written request. If that is not possible, the requestor will be so advised by an interim reply within ten calendar days of receipt of the request. The target response time will then be twenty-one calendar days from receipt of the request.
If a request is to be refused, the requestor will be so informed within the timeframe set out above.
Response may be deferred beyond twenty-one calendar days in exceptional circumstances, which should be explained to the requestor.
These targets may be extended if necessary to accommodate the third party procedures set out in the Code, or where the requestor fails to pay any charges levied.