Procedures of Job Application

Smart Living allows you to show your abilities! The procedures for registration as a Smart Helper are simple and convenient.

Home and Care Service

Healthcare Massage Service


Qualifications for Registration as a Smart Helper

Applicants should have completed any of the following relevant ERB courses:

Service Provided Placement-tied Courses Skills Upgrading Scheme Plus
Courses*
Home
  • Foundation Certificate in Domestic Helper Training#
 
Care
  • Foundation Certificate in Care Worker Training# or
  • Certificate in Personal Care Worker Training#
  • Foundation Certificate in Practical Skills for Care Worker (Lifting and Transfer) (Part-time)# &
  • Foundation Certificate in Practical Skills for Care Worker (Vital Signs Measurement) (Part-time) &
  • Foundation Certificate in Practical Skills for Care Worker (Pressure Sore Care) (Part-time) &
  • Foundation Certificate in Practical Skills for Care Worker (Feeding Skills) (Part-time)# &
  • Foundation Certificate in Practical Skills for Care Worker (Incontinence Care) (Part-time)#
  • Foundation Certificate in Escort Service for Out-patient Visit Training
 
  • Certificate in Elderly Home Care Worker Training#
  • Foundation Certificate in Elderly Care (Part-time)# &
  • Foundation Certificate in Elderly Nursing Care (Part-time)#
  • Foundation Certificate in Elderly Care Worker Training#
 
  • Foundation Certificate in Care Worker for Discharged Patients Training
 
  • Certificate in Health Worker Training
 
  • Foundation Certificate in Care-related Support Worker Training#
 

*Trainees are not required to complete the relevant part-time courses in the same training body.

#Trainees of these courses must undergo standardized practical assessments offered by the ERB Practical Skills Training and Assessment Centre ("PSTAC"). For other courses, trainees are required to undergo assessment(s) by individual training bodies.


Registration Procedures

Applicants are required to register as Smart Helpers.

Online Registration

Please read the “System Introduction” (in Chinese) and press “New User Registration” to proceed with registration.


Fax, Mail or In Person

Applicants can download the “Job Application Form”, or obtain it from any of the Smart Living – Regional Service Centres. Submit the completed form by fax, mail or in person to any of the Smart Living - Regional Service Centres. The Centres will contact the applicants to verify the information and may conduct interviews to better understand their job skills and expectations if necessary.

For applicants who are interested in registration as a Masseur for Healthcare Massage Service, please click here.


Job Referral

Smart Living Online System Users

  • Users can logon the Online System to search for jobs and submit job applications at anytime.
  • The Online system will display all vacancies registered with the Smart Living. Users can search for jobs by job type, working district, salary or the month reporting for duty.
  • Users can submit job application(s) through the Online System according to the daily quota set by the System. Upon receiving the job applications, the Online System will perform matching processes, after which the helpers selected for the jobs will be notified by staff of the Smart Living - Regional Service Centre or SMS. Please be patient while waiting for the notification.
  • Please consider the suitability of a job carefully before making an application, in order not to causing delay in the referral process and affecting the employment opportunity of other helpers.
  • Upon completion of job duties, please call the responsible Smart Living - Regional Service Centre for follow up.

Other Helpers

Helpers can call or visit any of the Smart Living – Regional Service Centres to enquire about job vacancies information.


Registration Requirements for Smart Living Masseurs

  • Applicants should have completed the Foundation Certificate in Healthcare Massage Course or Foundation Certificate in Junior Healthcare Masseur (National Occupational Qualification) Course offered by the ERB; and
  • Passed the standardized practical assessment on massage skills; and
  • Possessed a valid Business Registration Certificate

Registration Procedures

Online Registration
Upon completion of the online registration, please mail the following documents to the Employees Retraining Board for verification.

Mail Registration
Mail the completed Masseur Application Form (Chinese version only) together with the following documents to the Employees Retraining Board.

Documents Required:

  • Photocopy of valid and relevant Business Registration Certificate (with business nature being “service” or “massage service”, and validity period being at least 2 months); and
  • Photocopy of certified extracts of information on the Business Register (displaying the same Business Registration number, and the full name and HKID number of the Owner of the business); and
  • Photo (name marked at the back)

Applicants will be notified by a Smart Living - Regional Service Centre, within one month upon submission of applications to bring along the original copies of the registration documents to the Smart Living - Regional Service Centre for verification, and to signify agreement to abide by the Notes and Guidelines for Masseurs (Chinese version only). Upon completion of the above procedures, the applicants will be issued a Smart Living Masseur Card.


Valid Period

  • Each registration is valid until the expiry date of the masseur’s Business Registration Certificate.
  • Masseurs who wish to continue to enjoy the services of Smart Living upon expiration of the registration are required to submit a copy of the renewed Business Registration Certificate to Employees Retraining Board via one of the following means. On the copy, please write down the masseur number, name and centre name for picking up the renewed Smart Living Masseur Card.

Fax:2311 1357
E-mail:serviceschemes@erb.org
Address: 3/F to 6/F, 10 Siu Sai Wan Road, Chai Wan, Hong Kong


Upload or update masseur information on Smart Living website

For uploading/updating information on the website, please submit the completed application form (Chinese version only) to the ERB.


Enquiries

Tel: 3129 1381
Fax: 2311 1357
Email: serviceschemes@erb.org