Recognition

Quality Assurance

All Smart Helpers have completed at least one of the following relevant ERB courses:

Service Provided Placement-tied Courses Skills Upgrading Courses
Home
  • Foundation Certificate in Domestic Helper Training#
 
Pet care
  • Foundation Certificate in Pet Groomer and Shop Assistant Training
  • Foundation Certificate in Pet Grooming Assistant Training - Youth Training Programme
  • Foundation Certificate in Pet Care Worker
 
Care
  • Foundation Certificate in Escort Service for Out-patient Visit Training
 
  • Foundation Certificate in Care Worker Training# or
  • Certificate in Personal Care Worker Training#
  • Foundation Certificate in Practical Skills for Care Worker II (Lifting and Transfer) (Part-time)# &
  • Foundation Certificate in Practical Skills for Care Worker II (Vital Signs Measurement) (Part-time) &
  • Foundation Certificate in Practical Skills for Care Worker I (Care of Daily Living) (Part-time) &
  • Foundation Certificate in Practical Skills for Care Worker II (Feeding Skills) (Part-time)# &
  • Foundation Certificate in Practical Skills for Care Worker II (Incontinence Care) (Part-time)#
  • Certificate in Elderly Home Care Worker Training#
  • Foundation Certificate in Elderly Care (Part-time)# &
  • Foundation Certificate in Elderly Nursing Care (Part-time)#
  • Foundation Certificate in Elderly Care Worker Training#
 
  • Foundation Certificate in Care Worker for Discharged Patients Training
 
  • Certificate in Health Worker Training
 
  • Foundation Certificate in Care-related Support Worker Training#
  • Foundation Certificate in Caring Skills in Care-related Support Worker Training I (Part-time)#
  • Foundation Certificate in Caring Skills in Care-related Support Worker Training II (Part-time)#
  • Foundation Certificate in Training for Care Workers (Intensive Class)
 
Healthcare Massage*
  • Foundation Certificate in Healthcare Massage
 
  • Foundation Certificate in Junior Healthcare Masseur (National Occupational Qualification)
 

#Trainees of the above courses have to attend the standardized practical assessments conducted by the ERB Practical Skills Training and Assessment Centre ("PSTAC"). For other courses, trainees are required to attend the assessment(s) by individual training bodies.

*There are additional requirements and different registration procedures for trainees to provide healthcare massage service.


Quality Service Award

To encourage Smart Helpers to provide quality service to employers, Smart Living presents "Quality Service Award" to Smart Helpers who frequently received "very satisfactory" comments from employers.

Name List of Awardees