Procedure of Recruitment

Smart Living can help you employ a professional and reliable Smart Helper(s). Just follow the following recruitment procedure which is simple and convenient.

Steps:

Please Click here for registration for the Healthcare Massage Service.

Smart Living makes your lives hassle-free!

Pre-recruitment Consideration

Before registering a vacancy, you can consider and decide on:

Job Nature

Scope of work	Dimensions to consider	Examples
Household cleaning	Size of flat/ areas to be cleaned	Bedroom, living room, toilet, bathroom, kitchen, balcony, rooftop, yard, ceiling, windows and doors, etc.
	Description of duties and requirements	Changing bedclothes, mopping floor and cleaning windows, etc.
	Frequency	Changing bedclothes once a week, cleaning windows once a month, etc.
Washing and ironing	Washing methods	Hand washing or dry-cleaning expensive clothes or clothes made of special materials, and separating clothes that are prone to discolouration when washing, etc.
Washing and ironing	Ironing requirements	Which clothes need to be ironed and which do not? How should they be ironed?
Preparing meals	Number of meals	Breakfast, lunch and/or dinner. For example, preparing lunch every day and buying food once a week.
	Budget /where to buy / when to buy	The expenses are to be paid either every time or once a week, and if an extra transportation fee should be paid, etc.
	Preparatory work required	Breakfast, lunch and/or dinner. For example, making lunch and boiling soup, and only preparing dinner for the employer.
Taking care of family members	Target	Babies, children or elderly people? How many? What are their health conditions?
Taking care of family members	Duties	Taking children to or from school, feeding, personal care and escort services, etc.
Others	Post-natal care, plant care and pet care, etc.

Skills Required

Relevant work experience	For example, an experienced helper is more capable of looking after children.
Languages	Cantonese, Mandarin, English, other languages or dialects.
Special skills	Post-natal care, elderly care and gardening, etc.

Employers should be prepared that the recruitment process may be lengthened if more job skills are required.

Terms of Employment

Nature	Permanent or short-term/ temporary employment.
Mode	Part-time, full-time or live-in.
Working hours/ Number of working days/ sessions per week	Working hours and number of working days/ sessions per week, etc.
Wages	Hourly/daily/monthly wages*. In general, wages are calculated on an hourly basis for part-time jobs and on a monthly basis for full-time jobs.

*The market hourly rate for a part-time home and health care helper is about $50-$70. This rate is for reference only. The actual rate depends on various factors such as market situation, location and scope of duty and should be mutually agreed between the Employer and the Helper. An offer of below market rate may affect the recruitment progress.

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Registration

Employers can post a job vacancy in the following ways:

Online Registration

The online matching service is in Chinese only.

By Phone

Call the ERB hotline on 182 182 or any Smart Living - Regional Service Centres

Fax, Mail of In Person

Download Vacancy Registration Form here, or obtain the form from any Smart Living - Regional Service Centres. Please send the completed form to your nearest Centre by fax, by mail or in person.

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Job Matching and Follow-up

The Smart Living – Regional Service Centres provide a free follow-up service, both before and after job referrals, for all registered job vacancies. They find suitable job-seekers via a dedicated computer system, and refer them to employers for selection and interview.

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Selection and Interview

To avoid contravention of the Personal Data (Privacy) Ordinance and the laws governing equal opportunities, employers should collect and handle job seekers' information with care throughout the recruitment process. Short-listing/selection should also be done in a fair manner, based on objective factors, such as job-seekers' qualifications and skills, in order to ensure equal employment opportunities. For information about the relevant legislations, please visit the following websites:

You may select suitable job-seekers recommended by the Centre for interview. The Centre will arrange interviews for both parties as soon as possible, based on the time and venue proposed by you.

In general, you are advised to conduct interviews in the workplace (i.e. at home) to give the Helper an idea of the actual working environment. The Centre can provide free interview venues, if necessary.

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Job Offer

If you and the Helper agree on the job descriptions and terms of employment, including scope of work, time arrangement, first day of employment, wages, fringe benefits, method of paying wages and holiday arrangements, etc., you can enter into an employment contract.

Agreement

The agreement on employment terms and conditions between the Employer and the Helper can be made either orally or in writing. If both parties agree to enter into a written employment contract, the Employer should give his/her Helper a duplicate of the contract for reference. If the contract is not made in writing, the Helper can make a written request to the Employer to set out the terms of employment in writing.

Contract

To avoid unnecessary conflicts and labour disputes, the Employer and the Helper are strongly advised to enter into a written employment contract that states clearly the rights and benefits of both parties. The employer and the Helper are free to set out an appropriate remuneration package, and the terms and conditions of employment, provided that they do not violate any provisions of the Employment Ordinance (Chapter 57 of the Laws of Hong Kong). If any terms and conditions in the contract imply a lapse or loss of the rights, benefits or protection granted to employees under the Employment Ordinance, the contract will be considered null and void.

To draw up an employment contract, feel free to contact any Smart Living – Regional Service Centre for assistance. A sample employment contract is also available at our Centre for reference.

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ERB - Smart Living