Recruiting Helpers

Points to note

Submission of Address Proof

Employer who registers a vacancy for the first time is required to submit an address proof. Please prepare the address proof (e.g. water/ electricity/ town gas/ telephone bills or bank statement) issued within the recent 3 months with name and address identical to the registered name and address of the employer or the contact person.

Recruitment methods

1. “ERB Home Services” App Registration (Chinese version only)


  • To register vacancies
  • To receive the matching list timely and review the profile of the helper referred
  • To contact the helper to discuss the job details directly
  • To check the referral progress
  • To review and amend vacancy record for fast-track new registration
  • To upload address proof and/or employees’ compensation insurance record

Please click here for more details about the “ERB Home Services” App:

Download the “ERB Home Services” App:


2. Online Vacancy Registration Form

Referral Process

  1. Employer will receive “ERB Home Services” App message or phone call from the "Smart Living – Regional Service Centre" (RSC) to confirm the registration details one working day after registered the vacancy;
  2. Vacancy information will be shown on the “ERB Helper App” for search and application by helpers;
  3. When application from the helper is received, the employer will receive “ERB Home Services” App message / SMS / phone call regarding the contact phone number of the helper referred. The employer can contact the helper direct to discuss job details;
  4. In case no application is received 3 working days upon confirmation of the registration, the employer will receive “ERB Home Services” App message / SMS / phone call from the RSC for consideration of revising the working terms.