Service Centres

Service Centres

As the district-based window to the courses and services of the Employees Retraining Board (ERB), the ERB Service Centres offer just-in-time and diversified self-help and support services to those with training and employment needs. Their service targets are people aged 15 or above, with education attainment at sub-degree level or below. Registration as members is both simple and free of charge.

The Service Centres provide an overview of courses of the ERB as well as information on courses offered by training bodies in the respective district. The Service Centres answer general enquiries on training courses and provide direct enrolment service for selective courses offered by training bodies in the districts. "Training Consultancy Service" and "Training and Career Needs Test" are available from the Service Centres to facilitate members of the public to identify suitable courses and make use of the services offered by the Service Centres.

The Service Centres provide training-related services to encourage self-enhancement. The Centres offer multi-media computer facilities and make available reference material and self-learning softwares for use at the reading corners. A great variety of workshops including course and industry seminars, workshops on job search skills and generic skills, and sessions on topical issues are organised to disseminate information on latest market situation and enhance the generic and vocational skills of the members. Mutual support and study groups are also set up for members to share experience and exchange information.

The Service Centres also provide support services for people with employment needs. Job seekers can refer to job cards displayed at the Centres and through the vacancy search terminals to access the vacancy database of the Labour Department. They can also make use of the office facilities for job applications. Members are welcome to use the self-help "Mock Interview System" to polish their interviewing skills. Industry seminars and job fairs will be held from time to time for members to enhance their employment opportunities. Job matching service will also be made available for people who are in need of further employment support.

To cater for the need of special target groups such as new arrivals and ethnic minorities, targeted support services including language and generic skills workshops and mutual support groups are also organised by the Service Centres.

ERB Service Centre (Kowloon West)

ERB Service Centre (Kowloon East)

ERB Service Centre (Tin Shui Wai)

Opening Hours
Monday to Sunday and Public Holiday
9:00am to 9:00pm *
(Closed on the first to third day of Chinese New Year)

* The opening hours of the Service Centre are subject to change under special circumstances.

ERB Service Centre (Kowloon West)
(ERB Service Centre (Kowloon West) will cease operation on 1 December 2017. For any enquiries, please contact this Service Centre.)

Address:
1/F, Sunlight Building, 273 Shun Ning Road, Cheung Sha Wan, Kowloon (near Exit C1 of MTR Cheung Sha Wan Station)

Tel:
(852) 2711 6022

Website:
www.kwsc.erb.org

Operator:
Hong Kong Young Women's Christian Association

View Google Maps - ERB Service Centre (Kowloon West)

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ERB Service Centre (Kowloon East)

Address:
20/F, Kwun Tong View, 410 Kwun Tong Road, Kowloon (near Exit A2 of MTR Kwun Tong Station)

Tel:
(852) 2338 9100

Website:
www.kesc.erb.org

Operator:
Hong Kong Employment Development Service Limited

View Google Maps - ERB Service Centre (Kowloon East)

ERB Service Centre Tin Shui Wai

Address:
Unit 301, 3/F, Tin Ching Amenity and Community Building, Tin Ching Estate, Tin Shui Wai, N.T.

Tel:
(852) 3919 6100

Website:
www.tswsc.erb.org

Operator:
New Territories Associations Retraining Centre Limited

View Google Maps - ERB Service Centre (Tin Shui Wai)