Procedures of Job Application

Smart Living helps you to show your abilities! The registration procedures as a Smart Helper are simple and convenient.


Requirements for Registration as a Smart Helper

Applicants should have completed any of the following relevant ERB courses:

Placement-tied Courses Skills Upgrading Courses* Types of Vacancy Eligible to Apply
  • Foundation Certificate in Domestic Helper Training#
 
  • Domestic Helper
  • Infant and Child Care Helper (Child Care and After School Care)
  • Personal Care Helper (Escort for Out-Patient and Elderly care)
  • Foundation Certificate in Care Worker Training# or
  • Certificate in Personal Care Worker Training#
  • Foundation Certificate in Practical Skills for Care Worker (Lifting and Transfer) (Part-time)# &
  • Foundation Certificate in Practical Skills for Care Worker (Vital Signs Measurement) (Part-time) &
  • Foundation Certificate in Practical Skills for Care Worker (Pressure Sore Care) (Part-time) &
  • Foundation Certificate in Practical Skills for Care Worker (Feeding Skills) (Part-time)# &
  • Foundation Certificate in Practical Skills for Care Worker (Incontinence Care) (Part-time)#
  • Personal Care Helper (Escort for Out-Patient, Elderly Care and Patient Care)
  • Foundation Certificate in Escort Service for Out-patient Visit Training
 
  • Personal Care Helper (Escort for Out-Patient and Elderly Care)
  • Certificate in Elderly Home Care Worker Training#
  • Foundation Certificate in Elderly Care (Part-time)# &
  • Foundation Certificate in Elderly Nursing Care (Part-time)#
  • Personal Care Helper (Escort for Out-Patient, Elderly Care and Patient Care)
  • Foundation Certificate in Elderly Care Worker Training#
 
  • Foundation Certificate in Care Worker for Discharged Patients Training
  • Certificate in Health Worker Training
  • Foundation Certificate in Care-related Support Worker Training#
  • Foundation Certificate in Healthcare Massage Course# or
  • Foundation Certificate in Junior Healthcare Masseur (National Occupational Qualification) Course
 
  • Masseur^

*Trainees are not required to complete the relevant part-time courses in the same training body.

#Trainees of these courses must undergo standardized practical assessments offered by the ERB Practical Skills Training and Assessment Centre ("PSTAC"). For other courses, trainees are required to undergo assessment(s) by individual training bodies.

^Trainees are required to possess a valid Business Registration Certificate for registration as Smart Living Masseurs. Each registration is valid until the expiry date of the masseur’s Business Registration Certificate. Masseurs who wish to continue to use the services of Smart Living upon expiration of the registration are required to submit a copy of the renewed Business Registration Certificate to the Employees Retraining Board via the following channels. Please write down on the copy of the Business Registration Certificate the number and name of the masseur, and the RSC centre for picking up the renewed Smart Living Masseur Card.

Fax:2311 1357
E-mail:serviceschemes@erb.org
Address: 3/F to 6/F, 10 Siu Sai Wan Road, Chai Wan, Hong Kong


Registration Procedures

Applicants are required to register as Smart Helpers.

App Registration

Install the “ERB Helper App”(Chinese version only) and press “New User Registration” to proceed with registration.

Applicants are required to upload the following documents for application for Smart Living Masseurs:

  1. Relevant Business Registration Certificate (with business nature being “service” or “massage service”, and a validity period for at least 2 months); and
  2. Certified extracts of information on the Business Register (displaying the same Business Registration number, and the full name and HKID number of the business owner); and
  3. A recent photo of the applicant showing full frontal face with clear facial features (JPEG, 5MB or below).

Smart Living - Regional Service Centre will notify the applicant by phone call, within one month upon submission of applications to bring along the original copies of above documents 1. and 2. to the Smart Living - Regional Service Centre for verification, and to signify agreement to abide by the Notes and Guidelines for Masseurs (Chinese version only). Upon completion of the above procedures, the applicants will be issued a Smart Living Masseur Card and can search and apply for relevant jobs uploaded on the “ERB Helper App”.


Fax, Mail or In Person

Applicant can fill in the application form downloaded or obtained from any of the Smart Living – Regional Service Centres. The completed form should be submitted together with the required documents (applicable to Smart Living masseurs only) by fax, mail or in person to any of the Smart Living - Regional Service Centres.

The Centre will contact the applicant to verify the information and may meet the applicant to better understand her / his job skills and expectations when necessary.


Job Referral

“ERB Helper App” Users

  • Users can logon the “ERB Helper App” to search for jobs and submit job applications anytime.
  • The “ERB Helper App” will display all vacancies registered with the Smart Living. Users can search for jobs by job type, working district, salary or the report duty month.
  • Users can submit job application(s) through the “ERB Helper App” provided that the daily quota is available.
  • Please consider the suitability of a job carefully before making an application, in order not to affect the employment opportunity of other helpers.
  • If being referred to the employer, users will receive notification in the app shortly or phone call from the Smart Living - Regional Service Centre.
  • After contacted by and discussed with the employer the job details, please call the responsible Smart Living - Regional Service Centre for its follow up of the referral.
  • Upon completion of job duties, please fill in a simple post-job questionnaire in the “ERB Helper App”.

Other Helpers (Non “ERB Helper App” Users)

Helpers can call or visit any of the Smart Living – Regional Service Centres to enquire about job vacancies information.