Scope of Service

In face of an ageing population and a rising demand for elderly care services, Smart Helpers can serve to offer home-based services in the areas of:

  • Home Cooking Service for the Elderly
  • Elderly Care
  • Escort for Out-patient
  • Elderly/Patient Care

Home Cooking Service for the Elderly

Suggested No. of Working Hours: 3

Scope of Service:

  1. Purchase food ingredients
  2. Prepare the ingredients
  3. Prepare “2 dishes and 1 soup”(for 1-2 persons)
  4. Tidy up and clean the utensils (dishwashing and cleaning after meal is not included)


  • The employer’s home should be made available of sufficient cooking appliances and utensils.
  • Service includes designated dishes for selection (Chinese version only).
  • The employer may customise the use of home cooking service for the elderly and other home services as needed. Please contact Smart Living - Regional Service Centres for details and arrangements.

Elderly/Patient Care

Scope of Service

Smart Helper can provide the following services at the home of the elderly/patient, or in the elderly home/hospital with consent of the respective authority:

  • Personal Care
    personal hygiene (assist in bathing, shampooing, handling incontinence, etc), feeding, and assist in handling personal matters (such as shopping, delivery, accompany for daily activities and escort to attend medical appointments, etc.)
  • Health Care
    measuring vital signs (key signs observation, measurement of body temperature, pulse rate, respiratory rate and blood pressure, etc.), test on blood glucose and urine, and care of wounds.
  • Lifting
    safe lifting and transfer (assist transferring from bed to wheel chair, sitting on bed side, etc).

As Smart Helpers are not registered healthcare professionals, the following services will not be provided for the safety of both the Smart Helpers and the service users :

  • Injection, blood drawing, phlegm pumping, insertion and replacement of feeding/ urine/ stomach pipes, etc
  • Operation of medical equipment
  • Recommendation on medication, etc.

If the elderly/patient is in good health condition and only requires companionship and/or assistance in household cleaning or cooking, employers may consider recruiting Smart Helpers providing home service.